Privacy Policy

CompuCom Solutions ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our shop, use our website, or engage our services.

Information We Collect

We collect information you provide directly: your name, phone number, email address, and details about your device or issue. When you visit our website, we may collect basic analytics data (pages viewed, browser type, referral source) through cookies and similar technologies.

When you leave a device for repair, we record your contact information, a description of the issue, and the device's serial number. This information is used solely to complete and communicate about your repair.

How We Use Your Information

We use your information for the following purposes:

• To diagnose and repair your device
• To communicate with you about the status of your repair
• To send invoices and process payments
• To respond to your inquiries and customer service requests
• To improve our services and website experience

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Protection

We take reasonable physical, technical, and administrative measures to protect your information from unauthorized access, alteration, or destruction. Your device is stored in a secured area while in our possession, and your data is handled only by authorized technicians for the purpose of your repair.

Third-Party Services

We may use third-party payment processors to handle credit card transactions. These processors are PCI-compliant and do not share your payment data with us beyond transaction confirmation. Our website may contain links to third-party sites — we are not responsible for their privacy practices.

Cookies

Our website may use minimal cookies for basic analytics and site functionality. You can configure your browser to reject cookies, though this may affect some features of the site.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact us using the information below. We will respond to your request within 30 days.

Contact

For questions about this policy or to exercise your privacy rights: